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GARDNER & WHITE PRIVACY POLICY
For over 40 years, respecting and protecting customer privacy has been vital to
Gardner & White’s and our affiliated companies’ success. By explaining our Privacy
Policy to you, we want you to better understand how we keep our customer information private
and secure while using it to serve you better. We believe that you should know about the
information we collect, the measures we take to safeguard it and the situations in which we
might share information with others.
Collection of Information
We must collect a certain amount of information to provide customer service, offer new products
or services, evaluate benefits and claims, assist in the administration of customer plans, and
fulfill legal and regulatory requirements. The information we collect and the extent to which
we use it will vary depending on the product or service involved. Examples include:
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Information on your application and related forms, such as name, address, date of
birth, Employer Identification Number, Social Security Number, gender, marital
status, dependents, assets, income, and investment option elections;
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Information about business conducted between us, such as products or services
purchased, account balances, payment history and claims history;
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Information provided by your employer or benefits plan sponsor regarding any group
product you may have, such as name, address, Social Security Number, age, income
and marital status.
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Information from other sources, such as motor vehicle reports, medical information
and demographic information; and
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Information from visitors to our Web sites, such as that provided through online
forms, site visit data and online information-collecting devices known as
"cookies." Cookies enable the site to "remember" who you are so you can navigate
the site more easily. They also permit you to access secured information and conduct
secure transactions. We do not record personal or sensitive information in our cookies.
Sharing and Use of Information
While acknowledging the importance of protecting customer information, we may find it necessary
in the course of conducting business to disclose information we collect about you, as described
above, in some or all of the following circumstances:
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Information may be shared with our affiliates to enable them to provide
customer service or account maintenance.
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Information may be shared with non-affiliated third parties (as permitted by law)
who are assisting us by performing services or functions on our behalf, such as
administrators and service providers, agents, brokers, brokerage firms, insurance
companies and mutual fund vendors.
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Information may be shared with other financial service companies, such as banks, insurance
companies, investment advisory service and asset management firms, mutual fund vendors, and
securities brokers or dealers, with whom we have written joint marketing or selling agreements.
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Information may be shared with non-affiliated third parties as permitted or required by
law, such as compliance with a subpoena, fraud prevention or compliance with an inquiry
from a government agency or regulator.
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Personal health information will be shared only with proper written authorization or as
required by law. We will not share medical information or motor vehicle accident reports
for marketing purposes.
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Information may be shared with our affiliates so they may tell you about other products
or services offered that might be useful or beneficial to you.
From time to time, we enter into agreements with other companies to provide services to us or to
make products and services available to you. Under these agreements, the companies may receive
information about you but they must safeguard this information and they may not use it for any
other purposes.
Protecting the Information
We are committed to uphold our pledge to maintaining the security of our customers’ personal
information and we take our responsibility to protect the confidentiality and security of
customer information very seriously. To ensure that such information is used only in the
manner we have described in this policy, we have instituted the following safeguards:
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Employees, investment advisor representatives and registered representatives are
required to comply with our established privacy policies and procedures, which
exist to protect the confidentiality of customer information. Any employee, investment
advisor representative or registered representative who violates our privacy policies
will be subject to a disciplinary process.
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Employees access the information only on a business need-to-know basis, such as to pay
benefits or claims, assist in the administration of a customer’s plan or service
a customer request.
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We use electronic, physical and procedural safeguards to maintain the confidentiality
of the information we collect and to guard against unauthorized access, alteration or
destruction. Such methods include locked files, user authentication, and encryption
and firewall technology.
Review and Access to Your Information
If required by law and upon written request, we will make information from your file available
for your review. We are unable to provide information collected in connection with, or in
anticipation of, any claim or lawsuit or any medical information we have obtained from a
health care provider.
If you notify Gardner & White that any information is incorrect, we will review it. If
we agree, we will correct our records. If we do not agree, you may submit a short statement
of dispute, which will be included in any future disclosure of information.
If you have any questions about the right of access or wish access to your file (as permitted
by law), please contact us at the address below and include a copy of your personal
identification, such as a driver’s license or photo identification.
Privacy Official
Gardner & White
P.O. Box 40948
Indianapolis , IN 46240-0948
Our Continuing Commitment
We will provide our Privacy Policy to all new customers. We will continue
to provide this notice as frequently as required by law and will notify existing
customers of any modification at least annually.
We will continue to follow the policies set forth in this notice even when a
customer relationship no longer exists. However, that party will no longer be
entitled to an annual notice.
This notice is being provided on behalf of the following Gardner & White affiliates and
affiliated sales offices:
Gardner & White Corporation
Gardner & White, Inc.
Gardner & White Holding Company, Inc.
G & W Equity Sales, Inc.
Darrell Phillips , Inc.
The Deubner Agency, Inc.
Mandel & Associates, Inc.
S.A. Bogenrief & Associates, LLC
Our privacy commitment to you also extends to those companies with which we
affiliate in the next 12 months. While this Privacy Policy may change from
time to time, you can always review our current policy online
at www.gardnerwhite.com .
(02/08)
If you prefer that Gardner & White not disclose information about you to
nonaffiliated parties, you may opt out of these disclosures. This opt out will
not apply to disclosures permitted by law or to or to our affiliates or to companies
that perform services on our behalf or to other financial services institutions with
whom we have a joint marketing agreement. If you wish to opt out of disclosures to
parties that are not affiliated with Gardner & White, please open the link below
and complete the form on page 5.
Gardner & White Privacy Opt out Notice
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